Table of Contents
I. Getting Help

I. How Memory Care Facilities Can Help

According to the Alzheimer’s Association, 83% of all caregivers are unpaid family members, relatives, or other friends, and nearly half of all care is for older adults with some form of dementia. Caregiving, especially when it involves Alzheimer’s or dementia, is extremely exhausting and time-consuming, leading many caregivers to feel isolated and overwhelmed.

As a loved one continues to progress through the stages of dementia and his or her cognitive abilities continue to decline, behavioral problems, safety, and general care often become more than one caregiver can handle. This is when it’s important to find extra help, and residential facilities that have specialized memory care programs are often the best solution.

In addition to providing a safe environment, memory care programs seek to delay or halt cognitive decline while providing the opportunity for a social, independent lifestyle.

II. Our Selection Process

To choose the best memory care facilities in Jacksonville, our team of researchers started by using our unique methodology to develop a list of contenders. We further refined the list in the next phase of our process by completing hands-on research for each one of the companies that we developed. Finally, we compiled online reviews from residents and families and wrote summaries of each facility that made it through our selection process.

Overall, our team:

  • Spent over 31 hours researching memory care facilities in Jacksonville
  • Read more than 112 reviews written by residents and their loved ones
  • Interviewed 9 representatives from local communities

III. Reviews of the 14 Best Memory Care Facilities in Jacksonville

Cypress Village

  • Resident Capacity: 120
  • Room Types: Studios, 1-Bedroom Apartments, 2-Bedroom Apartments, Condos
  • Care Provided: Assisted Living, Independent Living, Memory Care, Skilled Nursing
  • Base Pricing: $2,300 for independent living, $2,600 for assisted living, $3,350 for memory care

Upscale retirement living at Cypress Village in Jacksonville, Florida, comes with an inclusive set of on-site services and a variety of unique amenities. Residents who enjoy spending time in the Florida sunshine can choose to walk the garden paths, use the putting green or cast a line in the fishing pond. The facility‘s own woodworking shop and arts and crafts studio cater to the creative set, while the library serves as an abundant resource for recreational reading and learning. A business center and meeting rooms serve the needs of retirees with professional interests, and a bank within the facility makes financial tasks easy to complete. Residents can enjoy relaxing in the spa, swimming in the indoor pool or improving their health at the fitness and wellness centers. Guest suites and a private dining room can both be reserved for visitors.

What Residents Are Saying

Reviews consistently praise the freedom to maintain an active lifestyle”There is a beautiful, heated indoor pool available for exercise classes or just a nice swim; the exercise room is on a par with paid exercise facilities, and the team of employees available for various exercise sessions and training is exuberant and ready to help each of us.”

Reviews: 4.2 out of 5 stars; 172 reviews
Phone: (904) 413-0892
Address: 4600 Middleton Park Circle E., Jacksonville, FL 32224
Web: brookdale.com/cypress-village

Atria Park of San Pablo

  • Resident Capacity:
  • Room Types: Studios, 1-Bedroom Apartments, Companion Suites
  • Care Provided: Assisted Living, Memory Care
  • Base Pricing: Assisted living starts at $2,800 per month. Memory care starts at $5,050 per month.

Located on the Intracoastal Waterway between St. Augustine and Jacksonville, Atria Park of San Pablo puts seniors within minutes of beautiful beaches and the Mayo Clinic Jacksonville Hospital. Assisted living residents enjoy an elegant environment with traditional touches and relaxed graciousness. Those residents living with Alzheimer’s and other forms of dementia are cared for in the Life Guidance program’s secure, custom-designed neighborhood. Residents may choose between two studio floor plans, and all apartment exteriors feature a memory display with personal photos and mementos to facilitate easier navigation and orientation. Memory care residents have access to at least two exercise opportunities each day and participate in the Legato program that uses the power of music to awaken memories and make the present world more familiar. Atria Park’s attentive 24-hour staff is specially trained in dementia care.

What Residents Are Saying

“Small enough to be personal and large enough to be well staffed,” is how some relatives describe this lovely, Southern-style facility. One woman shared, “Atria was excellent with my husband, who was in the memory care unit for over two years. They are very caring and considerate of the patient … The residents are fed very well with excellent food.”

Reviews: 4.4 out of 5 stars; 54 reviews
Phone: (904) 337-6834
Address: 14199 William Davis Pkwy., Jacksonville, FL 32224
Web: atria-san-pablo-jacksonville-fl

HarborChase of Jacksonville

  • Resident Capacity: 100
  • Room Types: Studios, 1-Bedroom Apartments, Companion Suites
  • Care Provided: Assisted Living, Memory Care, Respite
  • Base Pricing: Assisted living starts at $4,500 per month. Memory care starts at $5,500 per month.

HarborChase of Jacksonville focuses on providing exceptional hospitality and resident-guest services in an assisted living community that offers a bed-and-breakfast, home-style feel. HarborChase’s world-class memory care program, The Cove, is a vibrant, supportive environment in which residents participate in individualized programs designed to create daily successes. A skilled, compassionate staff strives to help each resident create their “Best Day” by incorporating personal preferences and stimulating activities that encourage maximum engagement. Some of the resident-focused programs for those with memory impairments include Fit for Life, Memories Art, Alive Inside and Choral Health Music and Compassionate Touch. Residents also stay connected and engaged with the user-friendly iN2L (It’s Never Too Late) software and touch screen technology designed specifically for seniors. The Cove’s restaurant is a warm and inviting space in which residents enjoy an enhanced menu of memory-promoting meals.

What Residents Are Saying

The homey atmosphere and abundance of activities are a few highlights family members cite. One son wrote, “My Dad was a resident of HarborChase memory care for almost four years. He was always treated with respect and kindness. He loved his home and all the incredible, caring staff that made HarborChase his home.”

Reviews: 4.3 out of 5 stars; 52 reviews
Phone: (904) 339-8194
Address: 3455 San Pablo Rd. S., Jacksonville, FL 32224
Web: harborchase.com/jacksonville

Arbor Terrace Ortega

  • Resident Capacity: 60 beds
  • Room Types: Studios, Companion Suites
  • Care Provided: Assisted Living, Memory Care, Hospice, Day Services, Respite
  • Base Pricing: Prices start at $4,895 a month.

Arbor Terrace Ortega is located in the Wesconnett section of southeastern Jacksonville, near the St. Johns River. It offers its residents a 60-day money-back guarantee and provides them with a dementia-friendly layout to minimize the risk of getting lost while maximizing their independence. Upon joining the community, residents are given a wellness examination to determine the level of care they need, and staff members are available 24 hours a day to assist residents should they need it. Meals are prepared on-site by the property’s team of chefs and served in the dining room, and residents have access to several amenities, including an outdoor courtyard, sunrooms and a community television area.

What Residents Are Saying

Residents and loved ones say that the staff members “really take the time to know the residents … They try to get them out of the room to get involved with the community.” Family members appreciate the facility’s cleanliness and the food’s quality and give special marks because “they send check-ins and photos when mom is in activities.”

Reviews: 4.27 out of 5 stars; 44 reviews
Phone: (904) 674-3720
Address: 5760 Timuquana Rd., Jacksonville, FL 32210
Web: arbor-jacksonville-ortega

Anam Parc

  • Resident Capacity: 5
  • Room Types: Private Rooms, Shared Rooms
  • Care Provided: Assisted Living, Memory Care
  • Base Pricing: Starting at $2,269

Aman Parc is a small and cozy assisted living facility that provides a homelike environment for seniors, especially those dealing with memory loss. Caregivers partner with visiting physicians and other specialists to provide care that promotes mental, physical and emotional wellness. Amenities that complement that goal include secure building entry, an outdoor garden with a patio, salon services and medication management. Life at Aman Parc is built around the Celtic tradition of Anam Cara which emphasizes love and friendship through the bonding and connection of souls. Here, residents are treated like members of the family.

What Residents Are Saying

The daughter of one of the previous residents said, “My mom was at Anam Parc for about four months. I was so impressed with the staff and the care she received; the meals were great, and the facility was spotless. When it was time for hospice care, Jamie arranged everything and the staff worked with the hospice providers. I highly recommend this facility.”

Reviews: 4.66 out of 5 stars; 7 reviews
Phone: (904) 732-4545
Address: 4294 Tanglewilde Dr. S., Jacksonville, FL 32257
Web: anamparc.com

The Windsor at Ortega

  • Resident Capacity: 120
  • Room Types: 1-Bedroom Apartments, 2-Bedroom Apartments, Private Rooms, Shared Rooms
  • Care Provided: Assisted Living, Memory Care
  • Base Pricing: Starting at $6,000 all-inclusive

Known for its vibrant and social atmosphere, The Windsor at Ortega promotes both individuality and togetherness through highly personalized services and communal spaces. The property has many different floor plans available to accommodate residents with unique needs, and spaces are carefully decorated to make them feel more homelike. The community is staffed by dedicated life-enrichment directors who plan and execute activities, including games, live music, arts and crafts and outdoor excursions to interesting spots around Jacksonville. They’re always looking for new and innovative activities based on the interests and needs of the residents. Companion services offer an additional level of personal assistance as well as a friendly ear.

What Residents Are Saying

The relative of one of the residents said, “Windsor at Ortega is a great facility with an inviting, home-away-from-home atmosphere. It is a safe environment that has a bright, fresh and beautiful interior that looks new and clean. The staff is professional but caring and accommodates the needs of the residents.” The reviewer also noted that the community had a great assortment of amenities that kept residents busy and happy.

Reviews: 4.28 out of 5 stars; 63 reviews
Phone: (904) 323-3281
Address: 5939 Roosevelt Blvd., Jacksonville, FL 32205
Web: the-windsor-at-ortega

Sunrise of Jacksonville

  • Resident Capacity: 40
  • Room Types: Studios, 1-Bedroom Apartments, 2-Bedroom Apartments, Companion Suites
  • Care Provided: Assisted Living, Memory Care, Hospice, Respite
  • Base Pricing: Starting at $4,200 including lowest level of care and medication management

With its stately accommodations surrounded by lush Florida landscape, Sunrise of Jacksonville blends elegance and comfort for a resort-style residential experience. The manicured design of the grounds allows residents and their loved ones to enjoy a variety of walking paths with gardens, shaded seating and a wooden gazebo with a table and chairs. Indoors, thoughtfully decorated common rooms make socializing in large or small groups easy and comfortable. An on-site library offers a quiet place to read, while meet-ups for games and events take place in the activities room. Residents can also spend time with visitors or other members of the community in the bistro, which features a jukebox and a daily selection of beverages and snacks. The chef-inspired menu selections focus on nutrition and delicious ingredients, and a private dining area can be reserved for special occasions with visiting loved ones.

What Residents Are Saying

Reviews written by loved ones of residents note how easy it is to talk with the staff”Wonderful homey environment. The staff listens and is responsive to the families’ wishes. Good variety of stimulating programs. All staff communicates well with each other and from shift to shift. There is a positive energetic vibe in this place.”

Reviews: 4.1 out of 5 stars; 104 reviews
Phone: (904) 257-1483
Address: 4870 Belfort Rd., Jacksonville, FL 32256
Web: sunrise-of-jacksonville

Elmcroft of Timberlin Parc

  • Resident Capacity:
  • Room Types: Studios, 1-Bedroom Apartments
  • Care Provided: Assisted Living, Memory Care, Respite
  • Base Pricing: $3,220 for assisted living, $4,430 for memory care

Elmcroft of Timberlin Parc is an assisted living and memory care facility located in Jacksonville, Florida, near the River City Marketplace. Residents of this community have a choice of studio or one-bedroom apartments and receive a customized care plan. Coordinated health care services are available, and transportation is provided to appointments. The community strives to make mealtimes a delightful experience by utilizing farm-to-table ingredients and offering tasty dishes from international ports of call. The facility’s Vitality Club creates an individualized activity curriculum for each senior based on their interests, and its Second Wind Dreams program helps residents realize lifelong ambitions such as riding in a hot air balloon or performing in a ballet.

What Residents Are Saying

Reviewers highlight the community’s caring staff and clean, pleasant environment. One resident’s daughter remarks, “Beautiful, clean, well-maintained rooms, lots of activities and most important, a lovely, caring and engaging team of administrators and caregivers. It is very clear that each staff member truly cares for the residents and loves what he/she does.”

Reviews: 4.4 out of 5 stars; 80 reviews
Phone: (904) 250-0857
Address: 7620 Timberlin Park, Jacksonville, FL 32256
Web: elmcroft-of-timberlin-parc-florida

HarborChase of Mandarin

  • Resident Capacity: 77
  • Room Types: Studios, 1-Bedroom Apartments, 2-Bedroom Apartments, Companion Suites
  • Care Provided: Assisted Living, Independent Living, Memory Care, Respite
  • Base Pricing: $4,000 for independent living, $5,600 for assisted living, $6,000 for memory care

The resort-style accommodations of HarborChase of Mandarin in Jacksonville, Florida, nurture an atmosphere of comfort and convenience throughout every level of care this facility provides. Their enrichment program provides residents with a choice of over 21 different activities that cover a full spectrum of interests and abilities. On-site health care includes primary physician visits and specialists for dermatology, hearing, behavioral health and podiatry. Spa and salon services can also be scheduled with the facility’s wellness professionals. Community rooms and common areas are elegantly decorated and designed to encourage socializing with visitors and other residents. Outdoor spaces feature paved walking paths, patio seating and gardens tended to and grown by residents who want to show off their green thumb. Stately table settings and chef-made selections that feature seasonal and regional ingredients elevate the dining experience at HarborChase of Mandarin.

What Residents Are Saying

The facility’s upscale details impress this reviewer”HarborChase of Mandarin is beautiful and highly recommended to anybody. … The staff and services are excellent. My mom enjoys bingo, cards, and exercise classes. It’s absolutely wonderful, clean and impressive. It’s like a classy cruise ship. … They have a chef right on staff.”

Reviews: 4.4 out of 5 stars; 6 reviews
Phone: (904) 886-2806
Address: 12350 San Jose Blvd., Jacksonville, FL 32223
Web: harborchase-mandarin

Camellia at Deerwood

  • Resident Capacity: 220
  • Room Types: Studios, 1-Bedroom Apartments, 2-Bedroom Apartments, Companion Suites
  • Care Provided: Assisted Living, Independent Living, Memory Care, Respite
  • Base Pricing: $2,980 for independent living, $3,180 for assisted living, $3,800 for memory care

A vibrant senior living community from Grace Management, Jacksonville’s Camellia at Deerwood provides seniors in Northeast Florida with a variety of lifestyle choices. The large campus features independent and assisted living options as well as memory care and respite stays. An outdoor swimming pool, state-of-the-art fitness center, theater and billiards room are just a few of the deluxe amenities available to the community’s 200-plus residents. Those with Alzheimer’s and other forms of dementia participate in the Village program set in a specially designed memory care neighborhood that helps to prevent excess stimulation. Studio and one-bedroom floor plans furnished with personal treasures provide a comfortable, familiar environment, while recognizable landmarks and sensory cues promote independence and ease of navigation. Memory care residents enjoy access to the It’s Never 2 Late (iN2L) software created specifically for seniors. The user-friendly technology employs computer touch screens to help residents stay engaged and connected.

What Residents Are Saying

In addition to the enthusiastic and helpful staff, relatives appreciate the spacious rooms, upscale amenities and numerous activities. One daughter wrote, “My mother absolutely loves Camellia; she is so happy to be there. She loves all of the activities [and] the movie nights, and the staff is phenomenal!”

Reviews: 3.9 out of 5 stars; 132 reviews
Phone: (904) 299-6801
Address: 10061 Sweetwater Pkwy., Jacksonville, FL 32256
Web: camelliaatdeerwood.com

The Windsor at San Pablo

  • Resident Capacity: 20
  • Room Types: Studios, 1-Bedroom Apartments, 2-Bedroom Apartments, Companion Suites, Private Rooms, Shared Rooms
  • Care Provided: Assisted Living, Memory Care, Hospice, Respite
  • Base Pricing: $6,255 private room and bath, includes medication management, care costs start at $430

The Windsor at San Pablo is a Legend Senior Living community that offers Jacksonville residents beautifully appointed assisted living residences and an innovative memory care program. The Hear a Story, Share a Lifetime component of Legend memory care provides each resident with a book that details their life story, highlighting some of the most significant events, personal interests and special memories. The program also incorporates an FDA-approved therapeutic robotic seal named PARO. The interactive biofeedback therapy with PARO uses neuroplasticity programming to encourage residents’ brains to reconnect old memories and build new ones. Research shows that petting and engaging with PARO can significantly reduce stress, agitation, wandering and physical pain in memory loss residents. This award-winning program is just one of the science-based therapies used in the Legend program, which also includes interactive vignettes that rekindle memories and revive interests and aromatherapy at mealtimes. All of the roomy suites here have gorgeous views of the green landscape outside.

What Residents Are Saying

Relatives have peace of mind knowing loved ones are content, active and eating well at the Windsor. One daughter shared, “I really appreciate the great job the nurses and staff are doing taking care of my Mom. I rest easy knowing she is being treated with kindness when I am not around.”

Reviews: 4.2 out of 5 stars; 64 reviews
Phone: (904) 701-0718
Address: 4000 San Pablo Pkwy., Jacksonville, FL 32224
Web: the-windsor-at-san-pablo

Starling of San Jose

  • Resident Capacity:
  • Room Types: Studios, 1-Bedroom Apartments, 2-Bedroom Apartments, Private Rooms
  • Care Provided: Assisted Living, Independent Living, Memory Care
  • Base Pricing: $3,695 for assisted living, $5,195 for memory care

On the shores of Goodby’s Creek in Jacksonville, Florida, Starling at San Jose helps seniors with Alzheimer’s and other types of dementia lead a vibrant lifestyle. With its location on a nature preserve, residents can enjoy time outdoors strolling on the walking paths, cozying up next to the fireplace or enjoying views from the waterfront pavilion. The facility features spacious multipurpose rooms, a piano parlor, library and activities studio. A number of resort-style amenities are available, including a salon and spa, fitness equipment and personal therapies. Residents have a variety of daily activities to choose from along with a full calendar of social events. Scheduled transportation services are available for errands, outings and medical appointments. The community also offers a full-service dining experience with chef-prepared meals, and residents can choose to dine in the main dining room, casual bistro and bar area or a private dining space.

What Residents Are Saying

Reviewers consistently comment on the facility’s engaging staff members and diverse programming. “It’s been just great. … They have tons of activities like happy hour, where they brought a little band in, and World War II trivia games,” shares a family member writing about her father’s experience at Starling at San Jose.

Reviews: 4.3 out of 5 stars; 26 reviews
Phone: (904) 510-5482
Address: 9075 San Jose Blvd., Jacksonville, FL 32257
Web: starling-at-san-jose

Thrive at Deerwood

  • Resident Capacity: 75
  • Room Types: Studios, Companion Suites
  • Care Provided: Assisted Living, Memory Care
  • Base Pricing: $5,000 for memory care

The staff members at Thrive Memory Care at Deerwood provide Alzheimer’s and dementia care residents with personalized memory care that embraces the unique personality, history and talents of each person. Certified by the National Institute for Dementia Care, the staff has special training that helps them communicate more effectively and create friendships with residents and their family members. They host fun and meaningful activities such as live music performances, Paint and Sip nights and birthday celebrations. Comfortable, intimate environments are created in the facility’s three small buildings, each boasting its own courtyard, dining hall and shared living spaces. Additional amenities include a library, art room and transportation services.

What Residents Are Saying

Loved ones compliment the community’s caring, attentive staff and well-maintained building. One resident’s family member says, “The care providers are genuinely concerned about the residents and get to know them. The facility is extremely clean, and I have never seen any resident who was not clean and dressed well. When I have a concern, it is addressed promptly and completely.”

Reviews: 4.3 out of 5 stars; 25 reviews
Phone: (904) 513-6990
Address: 8929 RG Skinner Pkwy., Jacksonville, FL 32256
Web: memorycare-deerwood

Autumn Village Inc

  • Resident Capacity: 76
  • Room Types: Studios, 1-Bedroom Apartments, 2-Bedroom Apartments, Companion Suites
  • Care Provided: Assisted Living, Memory Care, Day Services
  • Base Pricing: $3,200 semi-private, $4,200 private room, care costs range from $100-$800

The quiet Jacksonville neighborhood where Autumn Village is comfortably nestled provides residents with a tranquil atmosphere and nearby conveniences. The local library and medical center are only minutes away, as are several shopping and dining options. Residents can also make appointments with the facility’s own hair salon or take part in the church services available on site. Musical guests and a rotation of scheduled activities offer residents lively opportunities to socialize and enjoy different hobbies. Transportation for appointments and group outings helps residents maintain their schedules and stay active within the community. Wellness needs are met through visiting physicians and specialists, pharmacy delivery and a variety of home health care services.

What Residents Are Saying

“Excellent facility. The owner & her staff care for the clients like personal family members. Clean, up to date facility….The grounds are well cared for, the clients are treated to outings and other things. The meals are hot and fresh.””

Reviews: 4.3 out of 5 stars; 39 reviews
Phone: (904) 384-7506
Address: 1103 Barrs St., Jacksonville, FL 32204
Web: autumn-village