Table of Contents
I. Getting Help

I. How Memory Care Facilities Can Help

According to the Alzheimer’s Association, 83% of all caregivers are unpaid family members, relatives, or other friends, and nearly half of all care is for older adults with some form of dementia. Caregiving, especially when it involves Alzheimer’s or dementia, is extremely exhausting and time-consuming, leading many caregivers to feel isolated and overwhelmed.

As a loved one continues to progress through the stages of dementia and his or her cognitive abilities continue to decline, behavioral problems, safety, and general care often become more than one caregiver can handle. This is when it’s important to find extra help, and residential facilities that have specialized memory care programs are often the best solution.

In addition to providing a safe environment, memory care programs seek to delay or halt cognitive decline while providing the opportunity for a social, independent lifestyle.

II. Our Selection Process

To choose the best memory care facilities in Charlotte, our team of researchers started by using our unique methodology to develop a list of contenders. We further refined the list in the next phase of our process by completing hands-on research for each one of the companies that we developed. Finally, we compiled online reviews from residents and families and wrote summaries of each facility that made it through our selection process.

Overall, our team:

  • Spent over 14 hours researching memory care facilities in Charlotte
  • Read more than 48 reviews written by residents and their loved ones
  • Interviewed 4 representatives from local communities

III. Reviews of the 6 Best Memory Care Facilities in Charlotte

Elmcroft of Little Avenue

  • Resident Capacity:
  • Room Types: Studios, 1-Bedroom Apartments, 2-Bedroom Apartments, Companion Suites
  • Care Provided: Assisted Living, Memory Care, Respite
  • Base Pricing: $5,700 including minimal care for a companion suite, $6,300 for private

Located in a quiet neighborhood in south Charlotte, Elmcroft of Little Avenue provides assisted living and memory care to North Carolina seniors. The secure memory care community utilizes a specialized program called Chronicles that includes the Best Friends approach. Residents receive individualized support that integrates each person’s cultural heritage, life history and current interests and abilities. The specially trained caregivers forge deep connections with the residents and safely guide them through activities when needed while promoting as much independence as possible. Memory care staff also undergoes training to facilitate best practices in communicating and supporting those with Alzheimer’s and dementia, including handling common symptoms such as aggressive outbursts and confusion. A high staff-to-resident ratio ensures those with memory loss receive the personalized care they need, whenever they need it.Located in a quiet neighborhood in south Charlotte, Elmcroft of Little Avenue provides assisted living and memory care to North Carolina seniors. The secure memory care community utilizes a specialized program called Chronicles that includes the Best Friends approach. Residents receive individualized support that integrates each person’s cultural heritage, life history and current interests and abilities. The specially trained caregivers forge deep connections with the residents and safely guide them through activities when needed while promoting as much independence as possible. Memory care staff also undergoes training to facilitate best practices in communicating and supporting those with Alzheimer’s and dementia, including handling common symptoms such as aggressive outbursts and confusion. A high staff-to-resident ratio ensures those with memory loss receive the personalized care they need, whenever they need it.

What Residents Are Saying:

Elmcroft of Little Avenue’s small, intimate community is an attractive setting for many family members who place loved ones here. One wrote, “My mother has been here since May of 2007. She has gone from not quite needing to be in a memory care unit to being in a wheelchair and mostly unable to feed herself. The staff has been loving and compassionate throughout.”Elmcroft of Little Avenue’s small, intimate community is an attractive setting for many family members who place loved ones here. One wrote, “My mother has been here since May of 2007. She has gone from not quite needing to be in a memory care unit to being in a wheelchair and mostly unable to feed herself. The staff has been loving and compassionate throughout.”

Reviews: 4.3 out of 5 stars; 85 reviews
Phone: (704) 705-8037
Address: 7745 Little Ave., Charlotte, NC 28226
Web: elmcroft.com

Charlotte Square

  • Resident Capacity: 70
  • Room Types: Studios, 1-Bedroom Apartments, Shared Rooms
  • Care Provided: Assisted Living, Memory Care, Respite
  • Base Pricing: $4,565, community fee is $1,500, care will be an additional cost

Charlotte Square is a Capital Senior Living community located less than 30 minutes from downtown Charlotte. Residents have easy access to plentiful shopping, entertainment, dining and health care options. Both the assisted living and memory care residents undergo regular assessments by home health agencies to determine the needed level of care that’s provided by a 24-hour staff. Spacious studio apartments in several floor plans are clean and bright, with windows overlooking the beautifully landscaped exteriors. White rocking chairs line the wraparound porch outside the main lobby, providing a resort-like ambiance. The memory care community is also full of light, with wide hallways. It provides support for those with early-stage or mild dementia. Care plans are tailored to individual needs and may include balance and exercise classes, recreation and entertainment programming.Charlotte Square is a Capital Senior Living community located less than 30 minutes from downtown Charlotte. Residents have easy access to plentiful shopping, entertainment, dining and health care options. Both the assisted living and memory care residents undergo regular assessments by home health agencies to determine the needed level of care that’s provided by a 24-hour staff. Spacious studio apartments in several floor plans are clean and bright, with windows overlooking the beautifully landscaped exteriors. White rocking chairs line the wraparound porch outside the main lobby, providing a resort-like ambiance. The memory care community is also full of light, with wide hallways. It provides support for those with early-stage or mild dementia. Care plans are tailored to individual needs and may include balance and exercise classes, recreation and entertainment programming.

What Residents Are Saying

The large, elegant dining room where from-scratch meals made from locally sourced ingredients are served is a hit with residents and their families. They also appreciate the full-time activity and recreation program. “So very happy we found Charlotte Square! Cheerful, homey and clean, with a friendly, helpful staff. Mom has a sunny little private room — a place my brother and I can feel good about,” wrote one daughter.The large, elegant dining room where from-scratch meals made from locally sourced ingredients are served is a hit with residents and their families. They also appreciate the full-time activity and recreation program. “So very happy we found Charlotte Square! Cheerful, homey and clean, with a friendly, helpful staff. Mom has a sunny little private room — a place my brother and I can feel good about,” wrote one daughter.

Reviews: 3.9 out of 5 stars; 38 reviews
Phone: (866) 282-7188
Address: 5820 Carmel Rd., Charlotte, NC 28226
Web: charlotte-squaure

Carillon Assisted Living - Mint Hill

  • Resident Capacity: 24
  • Room Types: Studios, 1-Bedroom Apartments, Private Rooms, Shared Rooms
  • Care Provided: Assisted Living, Memory Care, Hospice, Respite
  • Base Pricing: $5,000-$7,000, all-inclusive

Carillon Mint Hill is the locally owned and operated company’s 21st community for seniors in North Carolina. This assisted living and Alzheimer’s care community is Carillon’s seventh in the Charlotte metro area. The Mint Hill facility provides residents with the same uncompromising care the company has delivered since the first community opened in Asheboro in 1997. Carillon’s highly regarded Alzheimer’s care program, The Garden Place, provides residents with a supportive, therapeutic and stimulating program that meets them where they are now. The Garden Place maximizes day-to-day functioning and life skills and helps residents maintain cognitive abilities. It also minimizes anxiety and enhances well-being. Security is ensured by an electronic keypad entry, and the entire community is designed to keep residents safe and prevent confusion. Circular walkways and garden paths encourage exercise and let residents enjoy time outdoors.Carillon Mint Hill is the locally owned and operated company’s 21st community for seniors in North Carolina. This assisted living and Alzheimer’s care community is Carillon’s seventh in the Charlotte metro area. The Mint Hill facility provides residents with the same uncompromising care the company has delivered since the first community opened in Asheboro in 1997. Carillon’s highly regarded Alzheimer’s care program, The Garden Place, provides residents with a supportive, therapeutic and stimulating program that meets them where they are now. The Garden Place maximizes day-to-day functioning and life skills and helps residents maintain cognitive abilities. It also minimizes anxiety and enhances well-being. Security is ensured by an electronic keypad entry, and the entire community is designed to keep residents safe and prevent confusion. Circular walkways and garden paths encourage exercise and let residents enjoy time outdoors.

What Residents Are Saying

Family members are grateful that loved ones are never lonely in this homey environment and are treated like family by the staff. “I chose Carillon for my mom, and everything is going well. They have puzzles, memory games and motor skill exercises. They have an outdoor area, a garden and a lake. Her room is comfortable and clean,” wrote one daughter.Family members are grateful that loved ones are never lonely in this homey environment and are treated like family by the staff. “I chose Carillon for my mom, and everything is going well. They have puzzles, memory games and motor skill exercises. They have an outdoor area, a garden and a lake. Her room is comfortable and clean,” wrote one daughter.

Reviews: 4 out of 5 stars; 6 reviews
Phone: 704-573-4000
Address: 5601 Margaret Wallace Rd., Matthews, NC 28105
Web: carillonassistedliving.com

Preston House

  • Resident Capacity: 40
  • Room Types: Studios, Private Rooms
  • Care Provided: Assisted Living, Memory Care
  • Base Pricing: $5,750 for memory care

Preston House is a boutique senior living community specializing in Alzheimer’s and dementia care. Two self-contained, tastefully designed memory care neighborhoods house up to 20 residents each in intimate, homelike settings that give residents a sense of safety and comfort. The community values residents’ needs for personal space, and each resident is provided a private studio with half-bath that they’re encouraged to decorate as they see fit. Along with snacks offered in between meals or upon request, each neighborhood serves three meals per day in its restaurant-style dining hall. Menus are curated by a registered dietitian, and meals are designed to be healthy, nutritious and appealing to residents’ personal tastes and preferences.Preston House is a boutique senior living community specializing in Alzheimer’s and dementia care. Two self-contained, tastefully designed memory care neighborhoods house up to 20 residents each in intimate, homelike settings that give residents a sense of safety and comfort. The community values residents’ needs for personal space, and each resident is provided a private studio with half-bath that they’re encouraged to decorate as they see fit. Along with snacks offered in between meals or upon request, each neighborhood serves three meals per day in its restaurant-style dining hall. Menus are curated by a registered dietitian, and meals are designed to be healthy, nutritious and appealing to residents’ personal tastes and preferences.

What Residents Are Saying

Loved ones praise the facility for its well-maintained, homelike building and caring staff who help residents stay active. One reviewer says, “Preston House is a hidden gem! From the moment I walked in the staff were all friendly, smiling and very attentive to each resident. They seem to always have an activity going on to engage the residents and keep them busy.”Loved ones praise the facility for its well-maintained, homelike building and caring staff who help residents stay active. One reviewer says, “Preston House is a hidden gem! From the moment I walked in the staff were all friendly, smiling and very attentive to each resident. They seem to always have an activity going on to engage the residents and keep them busy.”

Reviews: 4.3 out of 5 stars; 41 reviews
Phone: (704) 900-2269
Address: 4910 Harris Woods Blvd., Charlotte, NC 28269
Web: prestonhouse.net/charlotte-memory

The Crossings at Steele Creek

  • Resident Capacity: 90
  • Room Types: Private Rooms, Shared Rooms
  • Care Provided: Assisted Living, Memory Care, Hospice, Respite, Skilled Nursing
  • Base Pricing: $2,800 for assisted living, $3,500 for memory care

The Crossings at Steele Creek is a senior living facility offering long-term assisted living, memory care, respite and hospice services through a holistic, person-centered approach. The staff encourages resident independence by giving them the freedom to wake and have meals at their preferred times. The compassionate dementia and Alzheimer’s care program emphasizes the connection with residents and their families through engaging social events and outings. Residents enjoy delicious meals in the restaurant-style dining room, a variety of daily life enrichment activities and access to the on-site salon for beauty and barber services.The Crossings at Steele Creek is a senior living facility offering long-term assisted living, memory care, respite and hospice services through a holistic, person-centered approach. The staff encourages resident independence by giving them the freedom to wake and have meals at their preferred times. The compassionate dementia and Alzheimer’s care program emphasizes the connection with residents and their families through engaging social events and outings. Residents enjoy delicious meals in the restaurant-style dining room, a variety of daily life enrichment activities and access to the on-site salon for beauty and barber services.

What Residents Are Saying

Loved ones comment on the facility’s warm, comfortable atmosphere, delicious food and friendly staff. One resident’s family member says, “The location, the staff, just everything — this is one is just perfect. It has a homey feeling. He loves the food. It is excellent. He met some very nice people there and made plenty of friends. The staff is great.”Loved ones comment on the facility’s warm, comfortable atmosphere, delicious food and friendly staff. One resident’s family member says, “The location, the staff, just everything — this is one is just perfect. It has a homey feeling. He loves the food. It is excellent. He met some very nice people there and made plenty of friends. The staff is great.”

Reviews: 3.8 out of 5 stars; 88 reviews
Phone: (704) 705-2727
Address: 13600 S. Tryon St., Charlotte, NC 28278
Web: saberhealth.com/crossings-steele-creek

Sunrise on Providence

  • Resident Capacity: 22
  • Room Types: Studios, 1-Bedroom Apartments, Companion Suites
  • Care Provided: Assisted Living, Memory Care, Hospice, Respite
  • Base Pricing: Rent starts at $2,800, care costs start at $1,600

Sunrise on Providence is a pet-friendly assisted living and memory care facility set in an elegant, Victorian-style mansion with a wraparound porch and rocking chairs. Through the Reminiscence memory care neighborhood’s Validation therapy program, staff members engage residents in compassionate communication through eye contact, rephrasing and thoughtful questions. The robust activities program includes events designed to accommodate residents’ unique skills and interests such as floral arranging, walking clubs and live sessions with visiting musicians. The signature dining program provides pureed diet options and well-balanced, made-from-scratch meals using fresh, nutritional ingredients.Sunrise on Providence is a pet-friendly assisted living and memory care facility set in an elegant, Victorian-style mansion with a wraparound porch and rocking chairs. Through the Reminiscence memory care neighborhood’s Validation therapy program, staff members engage residents in compassionate communication through eye contact, rephrasing and thoughtful questions. The robust activities program includes events designed to accommodate residents’ unique skills and interests such as floral arranging, walking clubs and live sessions with visiting musicians. The signature dining program provides pureed diet options and well-balanced, made-from-scratch meals using fresh, nutritional ingredients.

What Residents Are Saying

Loved ones notice the facility’s well-maintained building, convenient location and social, active residents. One reviewer states, “I thought this facility was a wonderful place for seniors to live. Everything is very clean and neat, and decorated nicely. The staff is extremely friendly, and they treat their residents extremely well … My boyfriend’s grandmother lives in this facility, and she has never been happier.”Loved ones notice the facility’s well-maintained building, convenient location and social, active residents. One reviewer states, “I thought this facility was a wonderful place for seniors to live. Everything is very clean and neat, and decorated nicely. The staff is extremely friendly, and they treat their residents extremely well … My boyfriend’s grandmother lives in this facility, and she has never been happier.”

Reviews: 4 out of 5 stars; 66 reviews
Phone: (704) 343-6545
Address: 5114 Providence Rd., Charlotte, NC 28226
Web: sunrise.com/providence